Digital Expectations
73% of Gen Z and Millennials expect to start care online — making calls and slow, form-based intake are dealbreakers.
Better Matching
Better Care
Make patient intake a breeze with 24/7 AI-Assisted onboarding.
- Mental health organisations
- Psychology practices
- Independent therapists and psychologists
Replace forms with conversations.
Turn admin into insight.
Patient Outcomes
Support better care by building trust early, improving fit, and keeping patients engaged from their very first interaction.
- Reduce Early DropoutsCreate engagement from the first touchpoint.
- Match the Right TherapistIdentify compatibility cues so the alliance starts strong.
- Actionable InsightsIntake data becomes insight. Anticipate needs and tailor care.
Optimise Your Practice
Streamline operations, reduce admin overhead, and scale your practice without sacrificing quality of care.
- Cut Intake Time by 70%Replace repetitive paperwork with AI-guided conversations that collect better data, faster.
- Free Up Your TeamReduce administrative burden for both clinicians and admin staff — more time for clients, not chasing forms.
- Scale With ConfidenceAscenda is built for clinics of all sizes — secure, compliant, and ready to grow with you.
Research Based
Our AI-assisted matching is guided by the Working Alliance Inventory — the gold standard in predicting therapeutic outcomes.
- WAI-Pre™: Match Before Session OneOur pre-session tool evaluates bond, goal alignment, and task fit — key predictors of engagement and success.
- Evidence-Backed OutcomesThe therapeutic alliance is the strongest predictor of treatment success — stronger than modality or diagnosis.
- Reduce Mismatch & DropoutWAI-Pre™ helps prevent misalignment before therapy begins — avoiding early dropout and costly re-intake cycles.
On-demand care when you need it.
Our marketplace connects you with the right therapist—whether for telehealth or in-person support—at the click of a button.
- Book InstantlyGet care with just a few taps
- Find the Right FitMatch with therapists tailored to your needs.
- Access Anytime, AnywhereSupport when and where you need it.
Your clients aren't waiting — They're clicking
See the research from McKinsey, Pew, APA, WHO and Frontiers in Psychology.
They Still Want a Therapist
65% prefer to speak with a real therapist — but only after an informed, smooth digital-first start.
Unsafe Alternatives
1 in 3 Gen Z users try TikTok or ChatGPT for advice — because the current system fails them on many fronts.
They Drop Out Early
Poor fit or awkward first sessions cause most early exits — often before real therapy begins.
Personalisation Matters
Gen Z values personalised care — a flat intake experience makes them feel unseen.
They Trust AI — When Personalised
Gen Z is open to AI in mental health — but they want pathways to professional care, not generic content.
Frequently asked questions
Yes. Ascenda is built on validated frameworks like the Working Alliance Inventory and uses a human-in-the-loop model. The AI supports, but never replaces, clinical decision-making.
No — it reduces workload. Ascenda automates intake and matching, saving therapists 15–45 minutes per client while reducing dropouts due to poor fit.
Ascenda complies with HIPAA, GDPR, and the Australian Privacy Act. All data is encrypted in transit and at rest, with full consent workflows and user control over shared information.
Talk to us. Ascenda will integrate with major practice management systems via secure APIs or file exchange ensuring client data flows safely into your existing workflow.
Early pilot results and research show improved retention and satisfaction. Better matching and stronger first-session engagement help reduce dropouts and increase treatment completion.